We utilise the latest in customer friendly shopping procedures, reinforced with a reliable and secure checkout system, certified by Thawte . You can be 100% confident that we have invested in the most secure transaction methods available in the US today.

Goods will be despatched upon clearance of payment on the same day whenever possible.

It is not our policy to issue refunds, with the exception of products being discontinued, but this does not affect your statutory rights.

PAYMENT
Internet transactions are processed via our secure ordering facility on a secure server. All major Credit Cards & Switch debit cards are accepted and the name WDSX will appear on your credit card transaction statement.

DELIVERY
Orders will be despatched same day whenever possible & all orders are despatched in plain wrappings, by First class mail. If the item(s) are not in stock they should be dispatched within 3-5 working days. If there will be any delay in dispatch beyond this then we will contact you by email.

Once the order has been dispatched from our warehouse it is by law your responsibility and delivery failure should be reported to us first and then you should contact the post office to make a claim.

EXCHANGES
Items may be exchanged if returned within 14 days of invoice date - Please keep a record of posting.

Items damaged in transit or faulty due to manufacture should be notified to us by email : info@wdsx.com within 48 hours of arrival and then returned within 3 days.

Please ensure that you contact us before returning any goods to check that we will accept them back and so we can advise you of the correct returns/exchange proceedure.

You can contact us by email info@wdsx.com

Due to the personal nature of our products, we are unable to exchange some item, these include:
Personal Toys - Toys will not be exchanged unless faulty due to manufacture.
Batteries should be tried before any inner wrappings are removed.
Exchanges will only be made on a like for like basis.
Latex - All latex garments are non-returnable.
Briefs and all intimate products - The company deems these unsuitable for return.

Please ensure your own undergarments are worn when trying on all items of clothing.
All returns are at the discretion of the company and all exchange goods must be returned in their original condition together with the invoice, reason for return and original packaging and should be returned to Youtopia Limited, details of whom will be within the original package.

We will offer a credit note if there is nothing you want to exchange for at the time of return.

DISCLAIMER
We reserve the right to alter or amend products and prices at any time without notice. We are not liable for any delay or failure to fulfil any order due to events beyond their control. The Laws of England shall apply to this Agreement irrespective of the place of delivery.